Broadband Problems

network cables
Computer Problem

Broadband speed in Chicheley is far below modern requirements.  Maximum download speed is around 2.5Mbps, and upload speed much lower.  However, there are frequent slow downs, and interruptions to the “service”.  Quite often the download speed is well below 1Mbps, and even below 0.5Mbps.  

The minimum broadband speed required for BT TV and other streaming services is 4Mbps, so there is no chance of receiving those in Chicheley.  That will not change until the current obsolete telephone infrastructure is replaced by a fibre network.

The editor is aware of many people complaining about poor broadband in Chicheley.  A major issue is that BT/Openreach will only address individual customer’s problems, and not look at the big picture.  In other words, inherent problems with the old infrastructure are discounted.

If you are having broadband problems in Chicheley, please make sure you report them to your service provider.  If enough people complain there will be added strength for getting the current problems addressed, and also to get fibre installed more quickly.  Fibre is due later this year, but no firm date has been given, and these things usually happen later than promised.

PLEASE REPORT YOUR BROADBAND PROBLEMS SO WE CAN ALL BENEFIT FROM A BETTER SERVICE